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Wrong payment

New Here ,
Feb 02, 2020

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hello ,i wanted to save a video but i buy it accidentaly but i dont want it and i dont need it ,the video cost 80 euro and its a way to take my money back.thank for help 

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Billing, New user

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Wrong payment

New Here ,
Feb 02, 2020

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hello ,i wanted to save a video but i buy it accidentaly but i dont want it and i dont need it ,the video cost 80 euro and its a way to take my money back.thank for help 

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Billing, New user

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85

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Most Valuable Participant ,
Feb 02, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

--next 2 instruction lines added per ACP linsims
-click the chat icon at the bottom right of the page to open a chat session
-type AGENT into the chat window to connect directly to a CSR rather than the AI

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New Here ,
Feb 02, 2020

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i want to ask for my money back and i dont find an opsiom here

 

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Most Valuable Participant ,
Feb 02, 2020

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You must use the chat link

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Adobe Community Professional ,
Feb 02, 2020

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Was this an Adobe Stock purchase?

Are you saying you accidentally licensed a Stock video or image you don't want?

https://helpx.adobe.com/stock.html

 

 

 

Nancy O'Shea, ACP
Alt-Web.com

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