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you dont have access to manage apps

New Here ,
Oct 31, 2019 Oct 31, 2019

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i dont have an it manager how do i load the apps?

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Account management

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Adobe Employee ,
Oct 31, 2019 Oct 31, 2019

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Ladyiofnj, what type of Creative Cloud membership are you using? Are you installing the software on a computer and network that you maintain?

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Community Expert ,
Oct 31, 2019 Oct 31, 2019

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FYI, this is a public forum that can be seen by everyone  You might want to change your forum screen name to something other than your e-mail.   To change it, log-in to your Adobe Profile page below.

https://account.adobe.com/profile

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 21, 2019 Nov 21, 2019

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I'm having the same problem. "You don't have access to manage apps". I've spent hours trying to get Adobe Photoshop to download an install on my MacBook Pro running Mojave. There's something blocking setup. I've used the cleaner tool, and restored ACCC. restarted, checked security and privacy, restarted etc.

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Community Expert ,
Nov 21, 2019 Nov 21, 2019

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What kind of plan do you have -- Individual, School lab, Business Team or Enterprise?  If the latter 3, contact your IT department for assistance.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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