kglad is correct. You have 24/7 access to your Adobe account portal to view your plan details, support cases and invoice history.
There is so much e-mail spoofing going on lately, you can't believe everything that lands in your inbox. Maybe it's real, maybe not.
============= Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! ============= 3 Easy Ways to Identify Genuine Adobe Staff https://tinyurl.com/10791730
Nancy O'Shea, Adobe Product User & Community Professional Alt-Web Design & Publishing ~ Web : Print : Graphics : Media