リンクをクリップボードにコピー
コピー完了
先日、PCのAcrobat をDCにしました。
※WINDOWS10です
本日、印刷用PDFでx4のプリフライトチェックを行ったところエラーが出ました
いつも作業しているデータなのでおかしいなと思い
Acrobat XIでプリフライトをかけるとx4aに準拠しておりエラーは出ませんでした
Acrobat DCでプリフライトを行うときの注意点や方法がお分かりの方
教えていただけませんでしょうか?
よろしくお願いします
XIのキャプチャーです
DCのキャプチャーです
Thanks for sharing the file with us. We analyzed the file at our end and it seems its not a valid PDF/X-4 file due to the issues with an inconsistency between glyph width information in the PDF and the embedded font.
You may try regenerating a new pdf file using original .AI file with a newer version of Illustrator as the CS6 version of Illustrator is quite old and it is possible that newer Illustrator versions can fix this issue.
Also, both version of Acrobat- XI and DC showing different result
...リンクをクリップボードにコピー
コピー完了
Hi,
Sorry for the delay in response.
Could you please let us know if you analyzed pdf with the same preflight profile in both the versions?
Also, let us know Acrobat version installed on the machine. To check the version, please refer to the steps given in this link: Identify the product and its version for Acrobat and Reader DC
Thank You,
Shivam
リンクをクリップボードにコピー
コピー完了
Shivamさん。こんにちは
エラーが起こるのは特定の書体のようです
モリサワパスポートでのヒラギノやこぶりなゴシック
DCはDC2018.009.200.50
XIは11.0.23です
よろしくお願いします
リンクをクリップボードにコピー
コピー完了
Thanks. Would it be possible if you can share the original pdf file with us? I have sent you a private message for the same, please check the inbox.
-Shivam
リンクをクリップボードにコピー
コピー完了
I emailed you
Thank you
リンクをクリップボードにコピー
コピー完了
Thanks for your email. Allow us some time to analyze the file, we will get back to you at the earliest.
-Shivam
リンクをクリップボードにコピー
コピー完了
Thanks for sharing the file with us. We analyzed the file at our end and it seems its not a valid PDF/X-4 file due to the issues with an inconsistency between glyph width information in the PDF and the embedded font.
You may try regenerating a new pdf file using original .AI file with a newer version of Illustrator as the CS6 version of Illustrator is quite old and it is possible that newer Illustrator versions can fix this issue.
Also, both version of Acrobat- XI and DC showing different results when preflight analysis is done as with each version of Acrobat Pro DC has improved versions of Preflight that may find problems that were not previously diagnosed.
Thanks,
Shivam