【Adobe Acrobat DC】印刷実行時に、「文書の印刷中にエラーが発生しました。」と表示され印刷が出来ません。

[24date]

よろしくお願いします。

PDFファイルを印刷実行時に、「文書の印刷中にエラーが発生しました。」と表示され印刷が出来ません。

なお該当ファイルは、他のPCでは印刷できております。

OS：WIndows7(32bit)　ServicePack1

解決策についてご教授頂きたいです。

[Tariq Dar]

Hello,

Sorry for the delay in response and the inconvenience caused to you.

Would you let us know if you still experiencing this issue? Also, let us know if there is an error message that is poping-up while printing?

Also, please help us with following details:

• Name and version of the operating system or server?
• Description of your environment.
• Print logs.

• Go to

• 32 bit machine: HKLM\SOFTWARE\Adobe\Adobe Acrobat\Trunk(or DC)\FeatureState
• 64 bit machine: HKLM\SOFTWARE\Wow6432Node\Adobe\Adobe Acrobat\Trunk\FeatureState     

• If FeatureState is not already present there, create it as a New key

• Inside FeatureState, create a new DWORD and rename it as – ‘EnablePrintLogging’

• Assign the value ‘1’ to EnablePrintLogging key

• Run the respective Print workflow

• The user should now open his System Temporary folder (%Temp% in cmd)

• A new file called ‘AcrobatPrintingLogs.txt’ should be present there. This file contains the relevant logs.

You may share the log file via Document cloud: https://forums.adobe.com/docs/DOC-7161

Will be waiting for your response.

-Tariq Dar