Mac版AcrobatPro9のシリアルナンバーが通りません。

[potaco]

付与されているシリアルナンバーを入力しても、有効ではないとのメッセージが出ます。

①macOSX 10.13.6  High Sierra

②Mac版AcrobatPro9

③インストール後シリアルが通らない

④入力したシリアル番号は有効ではありません。「OK」をクリックしてシリアル番号を再入力してください。

[kglad · Accepted solution]

assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number.  ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.

common mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).

and one of the most common is using a program installation file with a suite's serial number. eg, using a cs6 suite serial number with a photoshop cs6 installation file.  that won't work even though photoshop is included in that suite.  you must use the (correct) suite's installation file (and you can choose to only install one program from the suite).

here's official info about that error,  http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html