• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

7 days trial.

New Here ,
Sep 08, 2024 Sep 08, 2024

Copy link to clipboard

Copied

Hello,

 

signed the 7 days trial that Acrobat Reader offer me, then I realised the very same day, that after all I didn't need it. They charged me £8.99 for the monthly plan and so far they have not reimbursed my money. Any help as why please. Thank you.

 

Nuccio

TOPICS
Cancel subscription

Views

66

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 27, 2025 Jan 27, 2025

Copy link to clipboard

Copied

LATEST

Hi @nuccio_9651,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

The screenshot shows that you opted for a monthly subscription. The 7-day free trial is available only when you opt for the annual subscription. 

For more info on cancellation and refunds, you can refer to the document here: Manage subscriptions — Acrobat for Android Help

 

Hope this clarifies your question.


-Souvik

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines