A proven (Electronically signed Document) only shows a blue square in that field.

[supportt3881871]

This occures for only one single user. Everybody else, it works fine. They can all see the electronic signature, as per normal.

For that user; I re-installed AAP. And after that, it still does the same.

What could possibly impact that single user in such a way? In the field where normally is found a  Digi sign, for her is just a Blue square in that field.

any thoughs or feedback appreaciated.

[try67]

Please post a full-window screenshot of what they're seeing.

[supportt3881871]

Yes thanks. This is how it looks like.

[try67]

This is just an unsigned Signature field. They can click it to sign it.

[supportt3881871]

thanks so much.

It's previously known signed docment.

When I open it I see it (the Digi sign.)

... ... and it's the same darn document, the exact same one, that I can see and that she cannot.  puzzling

[try67]

Can you post a screenshot of what you're seeing?

[supportt3881871]

Here it is.

Now, I followed your advice..( i hadn't thought of it) but I asked her to click in the field. And what pops up is exactly as you ppointed out - a pop-up message simply saying ''This field requires a signature...would you like to configure it''

Now what is Baffling is that this doc is alreqady signed!! Going bezurk trying to see logic in this one, thanks.

[try67]

Looks the same... What makes you think it's already signed?

[supportt3881871]

it is a known signed document.

[try67]

What do you see under the Signatures panel on the left?

[supportt3881871]

Thanks.

The above,..is what she sees.

Below....is what I see when i open the same doc. (with the proper signature)

[try67]

You're making it difficult to help you.

Post a full-window screenshot from both computers, as well as a screenshot of the contents of the Signatures panel at the left-hand side of the application.

[supportt3881871]

Full shot?

it's a normal pdf document with confidential information.

Appreaciate your time. 

I'll keep looking.

Thanks