Access to my account

New Here ,
Aug 26, 2022 Aug 26, 2022

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I created an account using my email address from a previous job which I no longer have access to. This means I can no longer login to cancel my account and Adobe is still trying to bill me. How can I resolve this?

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Cancel subscription

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Adobe Employee ,
Sep 01, 2022 Sep 01, 2022

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Hi @Kendall258336656rrb 

 

We are sorry for the delayed response. Please go through the help page https://helpx.adobe.com/manage-account/using/cancel-subscription.html and see if that works. 

 

Also, you may reach out to our billing team for more help on this matter. I have share details in private message, please check

 

Regards

Amal

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