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Accidently cancelled Adobe Acrobat Pro - Need in back

New Here ,
Jan 24, 2024 Jan 24, 2024

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I cancelled our dobe Acrobat Pro acct. Will expire 2/24/2024 - Need it to not expire as we need it to run our business. Would truly appreciate some help in reverting back to an ACTIVE membership. 

 

Thank you!

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Cancel subscription , Modern Acrobat

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Community Expert ,
Jan 25, 2024 Jan 25, 2024

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Hi @Bret350175684tbi ,

 

 

Since this is a public community-driven Internet forum, You must contact Adobe Support directly for issues with your account, billing and subscription active/inactive status.

 

 

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Community Expert ,
Jan 25, 2024 Jan 25, 2024

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You should contact Adobe directly for help with this issue, using one of these channels:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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