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Account deletion - blocked

New Here ,
Aug 23, 2021 Aug 23, 2021

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Hi,

I'm unable to find any chat/phone number then trying my luck here. 

 

I havve treid Adobe Acrobat DB once, then forgot to cancel it > payment failed > OK fixed payment, waster few $, still unable to delete my account or cancel subscription.

 

Can someone share where to get chat or phone numbers - ideally Czech Republic or anything in EU.

 

Thank you ! 

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Adobe Community Professional ,
Sep 12, 2021 Sep 12, 2021

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You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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