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ACROBAT 2017 PRO Freezing when viewing large files

New Here ,
Jan 25, 2023 Jan 25, 2023

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I work for a company that views a lot of large drawings. At times I may have (2) 100MB drawings open at any time to do a comparrison.

The version of Adobe that is installed says 32mb. However my machine is using a 64BIT Windows 10 pro OS.

Not sure if the 32bit version is even the problem. The Files are stored on shared drives also.

Is there a download link for a 64bit version of Adobe Acrobat Pro 2017?

Does anyone know of a solution to this?

 

Thanks

TOPICS
Crash or freeze , Create PDFs , Edit and convert PDFs , General troubleshooting , Standards and accessibility

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Adobe Employee ,
Feb 01, 2023 Feb 01, 2023

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Hi hirschs69866671,

 

Thank you for reaching out.

 

Acrobat 2017 is old and has reached to end of its support life. The 64-bit version is available for Acrobat's latest version.

For more information, please refer to the following help document: https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-2017-reader-2017.html

 

Let us know if we can be of any help.

 

Thanks,

Meenakshi 

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