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Acrobat 2020 update to 2020.005.30436 causing sign in prompts every time a user tries to save a file

Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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We deployed Acrobat 2020 probably over a year ago.  We customized the installer using the Acrobat Customization wizard and installed via script using the .msi/.mst file.
The application has been fine up until today.  They updated to 2020.005.30436 and now on ever save dialog, users are prompted to Sign In.
We don't have Creative Cloud anything, no one here has logins, we don't want them to have logins, we don't want them signing into Adobe, the product was payed for and registered via serial number.
How do I stop this?  We are getting a lot of help desk tickets about it.

TOPICS
Edit and convert PDFs , How to , Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Community Beginner , Jan 11, 2023 Jan 11, 2023

Resolved with registry value:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2020\FeatureLockDown

DWORD: bSuppressSignOut
Value: 1

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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Resolved with registry value:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2020\FeatureLockDown

DWORD: bSuppressSignOut
Value: 1

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines