• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
15

Acrobat 23.0 is terrible

New Here ,
Oct 30, 2023 Oct 30, 2023

Copy link to clipboard

Copied

I just want to pass along feedback that I hope will reach the team that authors Acrobat. The updates in 23.0 are terrible. A few things that have ruined my productivity:

• The new e-signature interface is confusing and hard to use. I used to be able to prep docs and send to clients in a few minutes and now it takes 4x longer because the tools are no longer intuitive. Please go back to something similar to how it was. 

• The view scale in a doc doesn't appear to work. If you have a document that has different size pages, you used to be able to easily have it display to fill the screen and now it just sits there and does nothing. 

• Since when do Adobe apps not have a toolbar at the top? You took away so much of the user interface that it now takes twice as long to edit and author a document as before. Please bring back the interface and stop hiding tools. This is counter-productive. Make things easier to find not harder. 

• Please follow other Adobe apps for UI/UX and stop making Acrobat an outlier. 

TOPICS
Edit and convert PDFs , How to , Modern Acrobat , PDF forms

Views

398

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Oct 30, 2023 Oct 30, 2023

UPDATE: I initially went in and uninstalled this version of Acrobat intending to install an earlier version. When not finding earlier app versions, I got on tech support chat. The agent I eventually connected with was helpful. They informed me I should reinstall the new version and that there is a setting in one of the dropdowns to "DISABLE NEW ACROBAT INTERFACE". No clue this existed but glad it does. This solved much of what I was battling with. This might be a useful thing to introduce at fir

...

Votes

Translate

Translate
New Here ,
Oct 30, 2023 Oct 30, 2023

Copy link to clipboard

Copied

How do I cancel my adobe acrobat account? I'm being charged every month and I don't use it. When trying to manage subscription, it just takes me in circles each time not allowing me to cancel. Contacted customer service and they said it was done in the play store and they couldn't help. The play store is not allowing me to cancel

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 30, 2023 Oct 30, 2023

Copy link to clipboard

Copied

UPDATE: I initially went in and uninstalled this version of Acrobat intending to install an earlier version. When not finding earlier app versions, I got on tech support chat. The agent I eventually connected with was helpful. They informed me I should reinstall the new version and that there is a setting in one of the dropdowns to "DISABLE NEW ACROBAT INTERFACE". No clue this existed but glad it does. This solved much of what I was battling with. This might be a useful thing to introduce at first launch. I get that the dev. team would like to introduce the users to a new way of doing things but when our productivity depends on speed, familiarity, reliability and billable time, sweeping changes arne't always great. 

 

SO, Go into Acrobat and look for the DISABLE NEW ACROBAT INTERFACE to fix things. Thank you tech support. Worth the wait in cue!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 30, 2023 Oct 30, 2023

Copy link to clipboard

Copied

I am not happy with it either. Of the four bullet points you mentioned I specificially agree that the third one has had a huge impact on my ability to produce work. The fourth point is also a very good one as well. 

 

The most significant change that has completely blown up the work process I have to use is removal of the scroll bar when in 'view single/full page' mode. I have to check headers and footers from mulitple sources in 2000+ page documents and that scroll bar was the key to doing that successfully in a reasonable amount of time. I basically cannot check them now with paging through them individually which is super slow. I don't usually have the luxury of that much time to do it and it has had a huge impact on the work I produce daily. This really needs to be fixed.

 

Thankfully, I also found the menu command to revert back to the previous interface. But this really needs to be fixed if they plan to force us to use the new version at some point. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2024 Mar 09, 2024

Copy link to clipboard

Copied

LATEST

Isn't it nice that I get to go back to the old interface? No. Because I STILL don't have scroll bars!!!!!!!!! This new interface is an abortion.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines