Acrobat 23.0 Printing Gibberish to HP Printer...

[JetSetWebDesign]

Ever since the update to 23.0, anything I print to my HP printer from Acrobat turn out like gibberish.  It's not my printer because if I print from another computer or from any other program on my computer, everything turns out fine.  This issue just started with the recent update.  Any ideas?

[Amal.]

Hi @JetSetWebDesign 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.03.20244 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please check for any missing/pending updates for printer driver and firmware and try updating it and check.

You may also go through the steps provided in the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and see if that works.

Let us know how it goes.

Regards

Amal