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Acrobat 8.1 PRO - Problems with creating a submit button to email filled out PDF

New Here ,
Jan 10, 2017 Jan 10, 2017

I have Acrobat 8.1 Pro. In the past I have been able to add a submit button to a fillable PDF so that the PDF gets emailed to the intended individual.  But now when I go to the Action section and choose "Execute a Menu Item" and click Add, I see no choices at all in the popup box.  I use to see something that let me enter the email address and select send the complete PDF.  Help please

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PDF forms
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Community Expert ,
Jan 11, 2017 Jan 11, 2017

To submit the form you need to use the "Submit form" command, not the "Execute a Menu Item" one. And the reason the latter is not working correctly is most likely because your version is quite old and not compatible with any current OS.

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Enthusiast ,
Jan 11, 2017 Jan 11, 2017

You can send the submission to your inbox several different ways:

1) On the mouse up event for the submit button, add "Submit a form" action. Set the submit button format. Set the submit URL action to "mailto:you[@]domain.com", and supply your own email address. Make sure you use the mailto: command at the beginning of the the email address.

2) On the mouse up event for the submit button, add "Run a JavaScript" action. There are several methods that submit just the data, and a couple that can submit the whole PDF format. You can find the JS syntax for these methods in Adobe's JavaScript Reference guide.

3) On the mouse up event for the submit button, add a "Submit a form" action. Set the URL to a server side script such as ASP.net or PHP. The script can parse and send the email message without client side email software such as OUTLOOK and web mail, and responds back with a success/fail message.

Visit the following web page for solution #1&2 (client-side):

www.nk-inc.com/software/fdftoolkit.net/email-pdf-mailto-generator.aspx

www.google.com/search?q=adobe+javascript+reference

Visit the following web page for solution #3 (server side):

www.pdfemail.net

Note: Each end user will need a compatible PDF Reader in order to submit PDF forms, such as Adobe Reader for desktop.

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Guest
Jan 20, 2017 Jan 20, 2017

NKOWA55; I am using Acrobat XI and have created a form for our website that we need our customers to fill out and be able to submit via email using the button tool.  When i tested the button the form was not attached to the email.  When i tried again using Chrome it the button would not work.  Why would the form not attached to the email?

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Enthusiast ,
Jan 20, 2017 Jan 20, 2017
LATEST

Submissions may only work with Adobe Reader or compatible PDF Viewer with submission capabilities. Also, it may not work for Adobe Reader for mobile devices. Most browsers view PDFs with their own default PDF "Viewer" that do not have submission capabilities, they are just "viewers" not readers. If the browser supports Adobe Reader plug-in, than you may be able to set Adobe Reader as the default PDF viewer in your default browser; otherwise, you will need to view the PDF in standalone Adobe Reader.

Visit the following web page for information on how to set Adobe Reader as the default PDF Viewer:

www.nk-inc.com/blog/96/2015/02/13/setting-adober-reader-default-pdf-browser-plug-in

Also, if you need more compatibility, you may be able to have the customers submit an HTML form, and merge the response data with a blank form and attach it to an email message and send using SMTP, then respond by redirecting to a success/fail URL or sending the merged PDF back to the browser for download or viewing.

Check out the following web page example #1 for submitting HTML and merging:

www.pdfemail.net/examples/

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