Acrobat 8.1

[jamesc29566864]

I was given CS3 when I worked for a High School. It bundles Acrobat 8.0. I need to upgrade to 8.1 because it has fixes for newer operating systems like Win 10 64 bit. I contacted support and they said that they no longer support that product. Also, since the licensing was done for the whole county they are challenging my ownership. My CS3 key doesn't work for 8.1. Thoughts?

[Test Screen Name]

Certainly, CS3, Cs4, CS5, CS6, Acrobat 8, Acrobat 9 and Acrobat 10 are all out of support. Adobe will not give tech help with these old versions.

If you can install CS3 with Acrobat 8.0, you can maybe install the Acrobat 8.1 patch. You CANNOT install a download of Acrobat 8, only CS3. This is a fixfor Windows 7. It is optimistic to hope it will work for Windows 10, but perhaps worth a try.

If your ownership is questioned, they may have a point. Volume licenses belong to a company or organisation NOT to the person that might happen to run the software in that company. I think perhaps the license is no longer valid if you leave. With Microsoft licenses, this is certain. But I have not been able to get an answer about Adobe licenses. If Adobe support say it is not valid, you should not run it.

[jamesc29566864]

Do you know where to get the patch? That is all I need. All I could find on adobe's site is a complete download of 8.1. I just need to add the 64 bit and print to pdf function.

[jamesc29566864]

By the way, I have the AdobePDF.dll_64.

[jamesc29566864]

I think there is some confusion. My license is still supported by the school. That is indisputable. I still have employment there.

[Test Screen Name]

Ok sorry I misunderstood. It might be that for volume licenses, support calls should come from the license manager. But it's moot as there is no support. I was hoping someone else had the patch download link, I don't.

[jamesc29566864]

I have found the 30MB incremental update file from a known good source of system administrators. I think it's unfortunate that adobe couldn't make it available to a legitimate owner of Acrobat 8. I can now print to pdf and all such functions in win10 64 with office 2016.