I'm using Acrobat 8 Standard on an XP machine with Office 2003. My documents use running headers and footers. Both headers and footers derive their content from the document properties or the heading level. When I create a PDF using Acrobat 8, it's adding extra characters to the running headers. For example:
0BContents
8BSystem Requirements
Updating the field doesn't help. Does anyone have any ideas?
A bit more info on the problem. The footers contains fields that reference the document properties. They work fine. The headers have a styleref field that calls Heading 2. I'm guessing the extra characters are some internal reference to the heading.
If anyone has any ideas, please let me know. We can't use Acrobat 8 unless I can find a fix for this problem.
You simply have to post it on a web site. In a company, the IT folks can typically do this for you for a limited amount of time. If you have a separate ISP, those connections typically come with the ability to post to a directory of yours on their system (need FTP to upload). Some ISPs require the web to be setup (maybe an additional fee for setting it up). Not a good answer, but it is the process.
If you at a company, try asking your IT folks to post it and give you the URL. They will likely appreciate knowing when they can remove it.
The IT department around here isn't very helpful. I think I've got it working from the site listed below. It's the only file on the site.
I've done some more testing and other fields worked in the header so it does seem to be specific to the styleref field. Unfortunately that's what we use for all our docs here and the bug has turned up in every file I've tested.
Now will you actually report this or does this just die here? My boss is not going to be willing to spend money on a tech support call especially since we now have 5 copies of Acrobat 8 that we cannot use.
I have just encountered this same problem with the trial version and was going to upgrade to Acrobat Version 8, but cannot until this problem is fixed. Does anyone know how to find out if/when this will be corrected? Thanks.
Does anyone know the identification for the bug report that Adobe is working against -- i.e., for the purpose of tracking?
I tried searching for "styleref" in the Adobe Knowledgebase (for all products), and no results occurred.. I would have hoped that if it is a reported bug, this search should have found something in the Knowledgebase (sigh).
I haven't seen any identification number for this issue. MarkATS states in this thread that it's been reported. In another thread on this issue, he repeated that and wrote that it should be corrected in the patch.
Good point, Ian. I did notice this statement in the Adobe TechNote about Office 2007: "In the first half of 2007, we expect to issue a free Acrobat 8 patch that will provide support for Office 2007." Hopefully it will be sooner rather than later, and the Office patch will include the header fix (for pre-2007 Word).
I'm grateful for the postings on this topic. It leaves me, though, with a dilemna. What am I supposed to do now? I have a 100+-page document that, when converted from Word 2003 to a PDF via Acrobat 8 Professional, has extra characters in the running headers. I need the bookmarks, so unchecking that option is not acceptable for this document.
Is there a workaround? Anything I can do while waiting for the bug to be fixed? I need to return this PDF to the client today.
If we're in horrible work-around territory, could you make one PDF
with bookmarks, one without, and replace the page contents of one with
the other? It all depends whether the page breaks are the same.
If printing to the Adobe PDF printer gives you the right result (without the bookmarks) produce two versions one as above, one using the buttons in word. Open the one produced from word (with bookmarks and errors) replace all pages with the pages from the other pdf.
Thanks for your replies; I will hold onto them. For this time, I moved the Word file to another computer (that has Acrobat 7), converted the file to a PDF, and moved it back to this computer (that has Adobe Creative Suite CS2.3, $$$). Not.Very.Efficient. I'm self-employed, and time is money.
BTW, I replaced the older computer in part because Acrobat was choking on the huge files (50 to 100 MB) I had to convert to PDFs. And I just didn't have time to spend 45+ minutes converting one file. So here I am using the older one again.
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