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Acrobat always asks to save changes, even with no changes

Community Beginner ,
Feb 09, 2018 Feb 09, 2018

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Recently Acrobat DC has started asking about saving changes before closing upon opening every single PDF document.  No changes have been made ever, yet it still asks and forces me to answer to get out of the document.

I have read other articles that mentioned possibly corrupt PDF documents, but I don't think that is relevant as it happens on every document.  I have even created new PDFs from blank Word documents.  This also happens with others in my organization.

Any ideas on how to get rid of this very annoying, unnecessary, and time-wasting prompt?

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General troubleshooting

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correct answers 1 Correct answer

Community Expert , Feb 09, 2018 Feb 09, 2018

If this truly is happening with all PDF files, regardless of their source, then something in your Acrobat installation is modifying these files. This can for example be a plug-in. Do you have any 3rd party plug-ins installed? If you don't know, or if there are 3rd party plug-ins, I would bring up Acrobat without these plug-ins to see if that changes this behavior. You can disable all 3rd party plug-ins by opening Acrobat's Preferences, then go to the "General" category and check the box "Use onl

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New Here ,
Apr 01, 2023 Apr 01, 2023

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Hi, in print dialoge untick 'save toner', seemed to work for me.

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New Here ,
Jul 20, 2023 Jul 20, 2023

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Repair Installation worked for me. Had to restart my computer afterwards but then it worked.

Good luck! 

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