Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
9

Acrobat and Signatures: "This image file is corrupt"

Explorer ,
Sep 09, 2025 Sep 09, 2025

Hi all. I'm trying to sign a document on behalf of a colleague. When I upload their signature via "FILL AND SIGN YOURSELF" as a .jpg or .png I get "This image file is corrupt" in a red box. In attempting to do this I've now removed my own signature, and when I re-up that file, I get the same message. So it is clearly not the image files. Tried rebooting the computer (MacBook Pro) and I have also tried moving the files to my desktop... no dice. What is going on here please?!

TOPICS
Edit and convert PDFs , General troubleshooting , PDF , Security digital signatures and esignatures
2.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2025 Nov 04, 2025

Same issue here! Running macOS Tahoe 26.0.1.

 

Where you at, Adobe Support? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2025 Nov 04, 2025

Same issue. the solution is uninstall and reinstall adobe acrobat but this it is just temp solution, you will get back same error.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 08, 2025 Nov 08, 2025

Did that. Same problem. Adobe sucks and their "support" team is too lame to respond.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines