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12

Acrobat and Signatures: "This image file is corrupt"

Explorer ,
Sep 09, 2025 Sep 09, 2025

Hi all. I'm trying to sign a document on behalf of a colleague. When I upload their signature via "FILL AND SIGN YOURSELF" as a .jpg or .png I get "This image file is corrupt" in a red box. In attempting to do this I've now removed my own signature, and when I re-up that file, I get the same message. So it is clearly not the image files. Tried rebooting the computer (MacBook Pro) and I have also tried moving the files to my desktop... no dice. What is going on here please?!

TOPICS
Edit and convert PDFs , General troubleshooting , PDF , Security digital signatures and esignatures
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New Here ,
Dec 08, 2025 Dec 08, 2025

Running Tahoe 26.1 and having the same issues. The around I have is to add the signature in the web browser instead of on the desktop app. 

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New Here ,
Dec 09, 2025 Dec 09, 2025

Not sure if this helps but I faced the same issue too and tried an alternate. Instead of doing this via the desktop app, I accessed the file via https://www.adobe.com/in/acrobat/online/sign-pdf.html and was able to upload the signature from here without any trouble.

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New Here ,
Dec 09, 2025 Dec 09, 2025
yes, thanks, this worked
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