Acrobat commenting extremely slow

[Marcus25966818w4zv]

Commenting a text file is extremely slow. Comment - text appears seconds after typing. All rendering disactivated - didn't improve.

[creative explorer]

@Marcus25966818w4zv I feel your frustration, if you're experiencing significant lag when commenting on text files in Acrobat, even with rendering disabled, maybe try this?

• Make sure Acrobat is up-to-date. Then, try repairing your Acrobat installation through the Help menu.
• Consider closing any unnecessary programs or streaming videos running in the background
• Restart your computer.
• And for very large files, breaking them into smaller parts might also improve performance.

[Tariq Ahmad Dar]

Hi @Marcus25966818w4zv, 

Sorry for the troubled experience. While you try Expert's @creative explorer suggestions. 

If the issue still appears try using the diagnostic tool: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html choose advance logging upload the logs and share with us the log ID. 

~Tariq

[Marcus25966818w4zv]

Hi creative explorer and Tariq,

Thank you for your responses. On 27th Feb I as was really suffering with a contract document. I updated Acrobat. I had no other programs running that I could have switched off. The Laptop is performant for CAD-Works and everything else was running smoothly. I restarted several times without improvement. I deactivated the sandbox mode, and switched off any automated review or checking options in the menu. The file has 2MB with text only. I had to print out and continue manually.

Today I tried again and the same file and it is reacting better. I wanted to start the diagnostics tool but in the German menu I can't find neither under help nor under settings.

[Tariq Ahmad Dar]

Hi @Marcus25966818w4zv - thank you for sharing more details, about your experience and keeping us posted. 

You may download the diagnostic tool more this link: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html 

We don't have a repair option available for Mac users. However, under the Help Menu at the top, you should be able to see Update Acrobat.  

Let us know if you have more questions.