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Acrobat Crash when dragging tabs

Community Beginner ,
Dec 16, 2024 Dec 16, 2024

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Hi. recently i cant't drag tabs in the app. if i drag tabs out of the window the whole window got shut down

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Crash or freeze

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Adobe Employee ,
Dec 16, 2024 Dec 16, 2024

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Hi @hareesh_5702,

 

Hope you are doing well. Sorry for the trouble.

 

We are aware of the issue, and this should be fixed with the upcoming update.

 

We request your kind understanding and patience while the team works on the fix.


-Souvik

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Community Beginner ,
Dec 16, 2024 Dec 16, 2024

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multiple users have complained about the issue. please try to fix the issue at latest. Regards

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Adobe Employee ,
Dec 16, 2024 Dec 16, 2024

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@hareesh_5702,

 

We are working on this as a priority.

 

-Souvik

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Community Beginner ,
Dec 17, 2024 Dec 17, 2024

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ok. and while selecting the text using cursor selecting process is very slow

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Adobe Employee ,
Dec 18, 2024 Dec 18, 2024

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@hareesh_5702,

 

Thanks for reporting this.

 

Can you try unchecking the checkboxes shown in the screenshot below by going to Menu-> Preferences-> Page Display?

SS_0-1734518320828.png

 

Once done, restart Acrobat and try again.

 

-Souvik

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Community Beginner ,
Dec 18, 2024 Dec 18, 2024

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it's working fine now. maybe it was a short time app crash

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Adobe Employee ,
Dec 18, 2024 Dec 18, 2024

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@hareesh_5702,

 

Thanks for letting us know!

 

-Souvik

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