Acrobat crashes everytime I try to edit a PDF on a Mac

[br_7637]

I have been facing this issue with my adobe account for a while, I even tried to delete it and reinstall it however, I have the same issue again. My Mac has the macOS Sonoma software. 

I've been facing this issue for a while tried all trouble shooting steps suggested on the fourm. 

I have the Acrobat Pro version. 

[JR Boulay]

[MOVED TO THE ACROBAT DISCUSSIONS]

[br_7637]

??

[AnandSri]

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20432. Planned update, Mar 11, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/3DDzyZT.

Is it crashing while editing any specific PDF, or is it with all the PDFs? Ensure that you have all the mandatory or optional updates of the operating system installed. If it is specific to a PDF, could you share the file with us? If the app crashes while editing all the PDFs, please collect the logs from the machine and share them with us for further investigation.

Thanks,

Anand Sri.