Greetings,
My Acrobat crashes every time I try to use the Fill & Sign-Tool with a PDF file.
Everything else works fine, I can edit the PDF (using this as a workaround) and the other functions.
The problem occured five days ago. I've already tried to reinstall and to install the latest update.
Does anyone have an idea? Thanks a lot in advance!
The crash report is the following:
<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="16.1.0.202403280551_9c717c1" clientVersion="16.1.0.202403280551_9c717c1" applicationName="Adobe Acrobat" applicationVersion="24.002.20933" build="0" source="Windows-Client" crashType="n/a">
<time year="2024" month="7" day="16" hour="11" minute="37" second="36" timeoffset="60" timezone="Mitteleuropäische Sommerzeit"/>
<user guid="462b1267-75a7-4385-b230-0fc49eb9fb9d"/>
<system platform="Windows 10 Enterprise" osversion="10.0" osbuild="19045" applicationlanguage="de-de" userlanguage="de-DE" oslanguage="de-DE" ram="16156" machine="Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz" model="Intel64 Family 6 Model 142 Stepping 12" cpuCount="8" cpuType="586" cpuFreq="1992 MHz" processorArchitecture="0"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="1024 MB" caption="Intel(R) UHD Graphics 620" description="Intel(R) UHD Graphics 620" driverDate="20220120000000.000000-000" driverVersion="30.0.101.1338" videoModeDescription="1920 x 1200 x 4294967296 Farben" pnpDeviceID="PCI\VEN_8086&DEV_3EA0&SUBSYS_229217AA&REV_02\3&11583659&0&10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>
</gpu>
<crash exception="EXCEPTION_UNKNOWN" exceptionCode="0xc0000029" instruction="0x774B5A50">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00000000774B5A50" symbolname="RtlCaptureStackContext"/>
<stackStatement index="1" address="0x00000000701F3172" symbolname="seh_longjmp_unwind4"/>
<stackStatement index="2" address="0x000000005CCF7A93" symbolname="PlugInMain"/>
<stackStatement index="3" address="0x0000000009E37982" symbolname="unknown"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x000000000497DC00"/>
<register name="EBX" value="0x000000000497E528"/>
<register name="ECX" value="0x0000000004980000"/>
<register name="EDX" value="0x000000000496B000"/>
<register name="ESI" value="0x000000000497E520"/>
<register name="EDI" value="0x000000000497DF9C"/>
<register name="ESP" value="0x000000000497DBE0"/>
<register name="EBP" value="0x000000000497DF7C"/>
<register name="EIP" value="0x00000000774B5A50"/>
<register name="EFL" value="0x0000000000200246"/>
</registerSet>
<binaryImageSet>
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<dumpType>
Mini
</dumpType>
<hbLogSessionDllStatus>
</hbLogSessionDllStatus>
</crash>
<sessionId>
00000000-0000-0000-0000-000000000000
</sessionId>
<dunamisConfigGuid>
30bf5565-ab10-474a-b541-b39e24dfbe2c
</dunamisConfigGuid>
</crashreport>