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Dear Customer Support,
I’m experiencing an issue with Adobe Acrobat on our Windows computers when using the Prinect Toolbox plugin.
Problem: When changing a layer's element name from "Process Colors" to a custom name, Acrobat freezes and crashes. This happens consistently on Windows but works fine on Mac.
Steps to Reproduce:
Both Acrobat and the Prinect Toolbox plugin are updated to the latest versions.
Please advise on how to resolve this issue.
Thank you,
Yoshi Tacke
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This is a Prinect Toolbox/PDF Toolbox issue, you should contact its editor.