Acrobat crashes when trying to edit color.

[tom363003744dlb]

Dear Customer Support,

I’m experiencing an issue with Adobe Acrobat on our Windows computers when using the Prinect Toolbox plugin.

Problem: When changing a layer's element name from "Process Colors" to a custom name, Acrobat freezes and crashes. This happens consistently on Windows but works fine on Mac.

Steps to Reproduce:

1. Open Adobe Acrobat on Windows.
2. Load a PDF with layers.
3. Use Prinect Toolbox/PDF Toolbox to change a color from "Process Colors" to a custom name.
4. Acrobat crashes.
   
   

Both Acrobat and the Prinect Toolbox plugin are updated to the latest versions.

Please advise on how to resolve this issue.

Thank you,

Yoshi Tacke

[JR Boulay]

This is a Prinect Toolbox/PDF Toolbox issue, you should contact its editor.