Acrobat crashing when creating a form

[kendallvh]

I am editing a form that already existed (on a Mac), I had to add 2 new form fields. With one of them, whenever I try to name it or add a tooltip, Acrobat crashes (this happened like 20 times). I eventually gave up and moved on to tagging the form fields using the Accessibility tool, this time when I tried to tag the one new form field I had added, it started crashing again (and keeps doing so). It's very frustrating and I am not sure what to do. I already tried creating a copy of the file, reverting to "old" Acrobat, and updating my software, none of these things worked.

[Amal.]

Hi there

Hope you are doing well and thanks for reaching out.

Is this as issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

What is the version of the Acrobat Pro and the OS you are using? Go to Help > About Acrobat and make sure its updated to the latest version 25.01.2043X Go to help > Check for updates and reboot the computer once.

Also collect and share the Acrobat diagnostic logs as described here https://adobe.ly/4lhx4Bo for further investigation.