Acrobat Crashing

[Hossep25106168qxp7]

Hello Everyone

i subscribed to a yearly plan and started to face issue with my Adobe Acrobat Pro DC with every file i open and everytime the same happening It's taking to long to read and sometimes giving error message then i have to force close the app and open again it's embarecing me infront of my clients looks like i'm using cracked version and i already paid 359.88 $ to not face such issue, i'm using new Apple Mac M1 new desktop and i have no issues with any other apps.

please help me solve this issue below screenshot for what's happening

[Amal.]

Hi there

Hope you are doing well and sorry to hear that.

Please reboot the computer once and launch the Acrobat DC application and go to Acrobat DC > Preferences > Reading > Under Screen reader option, Page vs document, select 'Read only the currently visible page' > Click OK and reboot the application and check.

Also, make sure you have the recent version 22.1.20142 of the application installed. Go to Help > Check for updates and reboot the computer once.

What is the workflow/steps you are doing that lead you to I/O Error?

We are here for help, just need more info.

Regards

Amal