Acrobat curser becomes white box that erases screen to show next page

Community Beginner ,
Jun 15, 2022 Jun 15, 2022

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As the cursor is moved around the page, the cursor erases a small swath, exposing the next page underneath. See attached video. Has anyone seen this behavior? It has happened several times, even after rebooting. 

Acrobat Pro v2022 on Mac. Any suggestions to fix this? 

 

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General troubleshooting

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Adobe Employee ,
Jun 15, 2022 Jun 15, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different pdf file and check.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.1.20142 installed. Go to Help > Check for updates and reboot the computer once.

 

Also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and see if that works for you.

 

Regards

Amal

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