Acrobat DC Crash

Report · Mar 21, 2017

Adobe Acrobat DC crashes every day. If I am paying such a huge fee every year, why does this program continually crash? I have uninstalled, reinstalled, clean installed,and so on to no avail. This is so annoying. I use Windows 10 and Adobe is the one program that continually crashes. I won't keep using this program if I cannot get the help needed to use this program without it continually crashing.

Report · Mar 22, 2017

Hi Ccamp44438,

Apologies for the issue you are facing.

Please try creating a new user account by referring to the link below and then launch the application:

Adobe troubleshooting: Creating an admin account in Windows

Also, please confirm if the application crashes when launched or when opening a particular file.

And mention if you receive any particular error.

Thanks,
Supriya