Acrobat dc error

[tomm61522257]

I keep getting the following error message while trying to save documents to the cloud.

An error occurred while trying to access the service.

The document will sometimes save to the cloud but occasionally it will not. Acrobat is up to date and a repair failed to fix this. I have logged out and back in again but that didn’t work. I’m using windows 10 and chrome browser. Can anyone help with this please?

[jane-e]

Moved from Using the Community (for questions about the forums) to Acrobat (for questions about Acrobat).

Can you show a screenshot of the error message?

Jane