We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
My Acrobat DC freezes when I try to print a file. Anyone out there have the same problem?
Update: from what I know, this problem have now been solved in version 2019.012.20035. I just discovered it a few minutes ago and thought I'd better share it.
Now we don't experience the freezes anymore and the printing process with Adobe PDF works as it should.
I am still experiencing the same issue.
Adobe Versions : 2019,021.20056 OS : Windows 10 Local environment / Server 2016 / Server 2019 RDS environment.
Printing 6MB Microsoft Publisher Files to the Adobe Printer.Tryin to print a Publisher file (A2 format) with crop marks. Publisher gets the status : not respondig. ( Fresh install / Repair of office and Adobe did not help anything )Also reinstalling the drivers for the Adobe printer did not do the trick.
I emailed the file to myself and printed the preview. Finally worked. Thanks to the guy in this thread that had the idea.
Maybe it helps in the future.
I had an issue with printing from Adobe Acrobat Reader. It freezes (Reader freezes) with some PDF ocasionally.
I reinstalled adobe x times. After reinstallation, it helped for a while.
Finally, I have found two behaviors:
The solution that helped:
Another printer driver 😉 (in my case Universal PCL Konica Minolta driver)