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Acrobat DC freezes when you try to print

New Here ,
Oct 26, 2017 Oct 26, 2017

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My Acrobat DC freezes when I try to print a file.  Anyone out there have the same problem?

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General troubleshooting, Print and prepress

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Community Beginner ,
Jul 08, 2019 Jul 08, 2019

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Update: from what I know, this problem have now been solved in version 2019.012.20035. I just discovered it a few minutes ago and thought I'd better share it.

Now we don't experience the freezes anymore and the printing process with Adobe PDF works as it should.

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New Here ,
Nov 20, 2019 Nov 20, 2019

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I am still experiencing the same issue.

 

Adobe Versions : 2019,021.20056 
OS : Windows 10 Local environment / Server 2016 / Server 2019 RDS environment.

Printing  6MB Microsoft Publisher Files to the Adobe Printer.
Tryin to print a Publisher file (A2 format) with crop marks. 

Publisher gets the status : not respondig. ( Fresh install / Repair of office and Adobe did not help anything )
Also reinstalling the drivers for the Adobe printer did not do the trick.

 

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New Here ,
Jul 15, 2020 Jul 15, 2020

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I emailed the file to myself and printed the preview. Finally worked. Thanks to the guy in this thread that had the idea. 

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New Here ,
May 19, 2021 May 19, 2021

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Maybe it helps in the future. 

 

I had an issue with printing from Adobe Acrobat Reader. It freezes (Reader freezes) with some PDF ocasionally. 

I reinstalled adobe x times. After reinstallation, it helped for a while. 

 

Finally, I have found two behaviors:

  • The issue appears only under the standard domain user profile (admin account had no issue)
  • The issue appears only with network printers (not local printers)

 

The solution that helped: 

Another printer driver 😉 (in my case Universal PCL Konica Minolta driver)

 

 

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