• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Acrobat DC icon looks like blank page

Participant ,
Jun 21, 2019 Jun 21, 2019

Copy link to clipboard

Copied

Hi All

After update Acrobat DC icon look like blank page

Icon_DC.JPGWinStart.pngProperties_DC.JPG
Icon on desktop   Windows Start Menu Panel                                    Properties of desktop icon

When I tried to create shortcut manually from Acrobat folder the shortcut becomes normal on desktop of PC. When I pin it Start menu it becomes like blank page again.

How to fix that?

Thanks.

TOPICS
Install update and subscribe to Acrobat

Views

2.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 21, 2019 Jun 21, 2019

Copy link to clipboard

Copied

It's probably an icon cache problem.  Here is a Microsoft KB document that discusses the issue:  https://support.microsoft.com/en-us/help/2635447/how-to-resolve-an-issue-where-all-windows-7-desktop...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 21, 2019 Jun 21, 2019

Copy link to clipboard

Copied

LATEST

Hi Steve. Thanks for replay.

Unfortunately it did not help. Do you have another idea?

Thanks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines