Acrobat DC not showing combine files on right click

[Marc27447767nqq5]

Hi,

I just downloaded Acrobat DC and the option to combine PDF files when you right click the mouse while you have several PDF files selected does not appear. I can only combine files when I go to Acrobat Online.

[Amal.]

Hi @Marc27447767nqq5 

Hope you are doing well and sorry to hear that.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.3.20314  installed. Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

Regards

Amal