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Acrobat DC Pro incorectly rounding sizing numbers to 2 decimal points instead of 3

New Here ,
Feb 08, 2025 Feb 08, 2025

After using this program for 3 years, I'm at my wits end.  Hopefully someone can help because Adobe IT can't even figure this out. 

 

When I create a page size in another program (i.e. 2.625"x8.625") and view it in Acrobat DC Pro, it automatically rounds the page size to 2 decimal points (i.e. 2.63"x8.63"). 

 

If I use the crop tool 'custom' in Acrobat, it rounds the 3rd decimal to 2 decimals. 

 

If I use the measuring tool, click on scaling and ratio, enter 3 decimals spaces, it still rounds the pdf to 2 decimals. 

 

I need 3 decimal points. 

 

I tried Photoshop Express App and the same thing happens; always rounding to 2 decimals. 

 

I need to create pdfs with .125 bleeds added to the measurements. If I use the print production mode, the bleed box reduces the document, instead of adding .125" to the document. 

 

IT tried to help by using prepress settings to no avail, as it isn't an option. 

 

There should be a simpler solution to this, otherwise, me thinks that it's a glitch in the Acrobat program. 

 

Help would be greatly appreciated 🙂

TOPICS
Create PDFs , Edit and convert PDFs , General troubleshooting , How to , PDF , Print and prepress , Standards and accessibility
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Community Expert ,
Mar 08, 2025 Mar 08, 2025

@Vogue23286380oapn  It sounds incredibly frustrating that you're facing this persistent rounding issue with Acrobat DC Pro, especially when dealing with precise page sizes and bleeds. It's particularly concerning that even Adobe IT couldn't find a solution. 

You are correct, it does round up...which is a good thing... you don't want it to round down. If you set it up with document bleeds at 1/8" or .125" it will use those settings. Trust the system. Unfortunately, there's no direct setting in Adobe Acrobat to change the display precision of page dimensions from two to three decimal places. Acrobat's user interface generally defaults to showing two decimal places for page sizes and other measurements. This is likely for simplification and to avoid cluttering the interface with excessive digits.

Speaking from printing exprience, it does indeed bleed properly. 

For more information: Grids, guides, and measurements in PDFs, Adobe Acrobat

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New Here ,
Mar 10, 2025 Mar 10, 2025
LATEST

" It sounds incredibly frustrating that you're facing this persistent rounding issue with Acrobat DC Pro, especially when dealing with precise page sizes and bleeds. It's particularly concerning that even Adobe IT couldn't find a solution. "

 

It's particularly concerning that even you can't find a solution and feel the need to respond with rubish. 

 

"You are correct, it does round up...which is a good thing"  We know we're correct and NO, it's not a good thing. 3 decimals is not the same as 2 decimals. The measurement is off by .005". 

 

"If you set it up with document bleeds at 1/8" or .125" it will use those settings. Trust the system. "  This is laughable. It doesn't use the settings inputted, it rounds to 2 decimals. .125" becomes .13"....Granny Smith and Honey Crisp are both apples but they're completely different. 

 

Imagine you're creating blueprints in architecture and every measurement is off by .005". Sounds silly when you require something precise, doesn't it?

 

"there's no direct setting in Adobe Acrobat to change the display precision of page dimensions from two to three decimal places."  There IS a direct setting. It's called MEASURE - MEASURING TOOL. You can set it up to 4 decimal places. It just glitches and doesn't translate to the actual document size.

 

"Speaking from printing exprience, it does indeed bleed properly. "  It's clear as rain, you're obviously not in the printing industry. 

 

Imagine if I order a T-shirt online and I choose a Medium but instead I get delivered a Small. When I complain to the online company that I paid for a Medium, they respond, "Yes. That's what we sent you". When I tell the company that the T-shirt label clearly says Small, they respond " Yes. That's the Medium. Trust the system." When I insist that I ordered a Medium, not a Small they respond, "This is likely for simplification and to avoid cluttering the interface with excessive sizes."

 

THIS IS SAME ABSURDITIY THAT YOU'RE IMPLYING.  

 

The fact of the matter is that both Adobe Illustrator and Adobe Design (note: Adobe products) don't round up and you can freely choose PRECISE measurements. In reality, if Adobe Acrobat PRO DC users are paying extra to edit documents, and the TOOL is available in MEASURE, it should work properly. End of story. 

 

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