Acrobat DC Pro missing after package install

New Here ,
Jul 31, 2022 Jul 31, 2022

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So, I've downloaded a custom package from our Adobe CC admin console. The package includes 

Creative Cloud Desktop Application (5.7.1)
Acrobat DC (22.0)
Bridge (12.0.2)
Illustrator (26.3.1)
Photoshop (23.4.2)

However, after deployment using our SCCM Package which i created with the MSI. All the other applications are installed except Acrobat DC. 

 

Any idea why this would be happening when its included in the installation package?

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correct answers 1 Correct answer

Adobe Community Professional , Jul 31, 2022 Jul 31, 2022

Moving this to a better suited forum Enterprise & Teams

-Manan

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Adobe Community Professional ,
Jul 31, 2022 Jul 31, 2022

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Moving this to a better suited forum Enterprise & Teams

-Manan

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New Here ,
Aug 08, 2022 Aug 08, 2022

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So, I've downloaded a custom package from our Adobe CC admin console. The package includes 

Creative Cloud Desktop Application (5.7.1)
Acrobat DC (22.0)
Bridge (12.0.2)
Illustrator (26.3.1)
Photoshop (23.4.2)

However, after deployment using our SCCM Package which i created with the MSI. All the other applications are installed except Acrobat DC. 

 

Any idea why this would be happening when it's included in the installation package?

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Adobe Community Professional ,
Aug 08, 2022 Aug 08, 2022

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Hi @MikeRex3891,

Please don't open duplicate posts with the same question. I see that you did not get any response to your query, probably getting in touch with the support team could help you. You can contact support from Admin Console.

Additionally, please do mention the OS version on which you are trying to install. Probably that could provide some hint, check if the OS is compatible with the version of the Acrobat in the package.

-Manan

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