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Acrobat DC Pro sometimes adds random text to title field when generating a PDF from a Word file

New Here ,
Jun 26, 2019 Jun 26, 2019

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Acrobat DC Pro sometimes adds text to title field when generating a PDF from a Word file. This title is a field in Word. In this document, the title appears at the top of the document and in the header of every page. In the PDF, it appears fine at the top of the document (page 1) and in the title bar of the PDF in Acrobat. However, where it appears at the top of every page, this garbage text appears. I cannot discern a pattern for when this happens; it seems random. To fix it, I must do a search and replace to fix it after generating PDF.

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Adobe Employee ,
Jun 28, 2019 Jun 28, 2019

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Hi Christined_gimo,

As the issue occurs after converting Word file to PDF, would you please help us with details as asked below?

- Please let us know the exact workflow you did to create PDF from the Word file.

- Did this behavior occur on this particular PDF or with others as well?

- Share the Acrobat and MS Word version you are using.

- Are you using Windows machine or Mac?

- Would it be possible to share any sample PDF on which the issue occurs? We would like to check the file on our end.

You may share the file using the steps provided here How to share a file using Adobe Document Cloud

If you wish to share the file in private message, you can do that with the help of steps provided in this help link How Do I Send Private Message

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

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