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Acrobat DC won't open Mac

New Here ,
Feb 28, 2025 Feb 28, 2025

Running Sequoia 15.3.1

Acrobat 24.005.20414

Mac Mini M2

 

Launch Acrobat, immediately closes and get Unexpectedly Quit notice.

I uninstalled / reinstalled twice, but it's still not opening. I haven't loaded any new software, no updates or changes. Any ideas?

TOPICS
Crash or freeze , PDF
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Community Expert ,
Mar 03, 2025 Mar 03, 2025

If you click on the Report button from your screenshot it should generate a crash report in a dialog that pops up.

 

Can you post the contents of that crash report here on the forum?

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Adobe Employee ,
Mar 03, 2025 Mar 03, 2025
LATEST

Hello Trevor22519877r356

 

Thanks for reporting the issue.

Can you please share the crash logs with us ??

Pls follow the steps mentioned in https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html (Under section 

Collecting logs when Acrobat/Reader crashes -> On MacOs -> Using the Console Application)

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