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ACROBAT DOES NOT RECOGNIZE MY LICENSE

New Here ,
Nov 08, 2024 Nov 08, 2024

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BOUGHT THE MONTHLY PLAN BUT THE APPLICATION DOES NOT RECOGNIZE IT, AND SO I CANNOT EDIT OR MANIPULATE PDF FILES.

I TRY TO ACCESS MY CREATIVE CLOUD PROFILE BUT ONLY GET ERROR MESSAGES: "NOT ABLE TO UPLOAD YOUR PLANS", "SOMETHING IS WRONG, COME BACK LATER".

ALREADY RUN ALL FIXING SUGGESTIONS BY ADOBE BUT WITH NO SUCCESS. SHOULD I THEN CANCEL THE PLAN/SIGNATURE?

I AM USING FROM BRAZIL.

APPRECIATE YOUR SUPPORT.

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General troubleshooting

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