Acrobat doesn't remember previous save file path

[Neilsan13]

Hi,

Up until a couple weeks ago, when I would open a pdf to review/edit, mark it up, and I could click Save As and it would bring up the folder of the previously saved file location.  Now, for some reason, everytime I go to Save As, instead of showing the folder where the pdf I opened resides, it shows me a window with only the only options of my desktop or downloads folder. 

I then have to click the "Choose a different folder" and manually redirect to the originating folder with the pdf. Since part of my job is to review and comment on pdfs, it has become very a cumbersome process.

All my other Adobe apps (Illustrator, Photoshop, InDesign) default, Save As, to the previous folder, but for some reason, Acrobat does not. 

Any tips or suggestions on how to fix this would be greatly appreciated. I am running Acrobat Pro version 2024.004.20243 on Mac.

Thanks,

Neil

[AnandSri]

Hello Neilsan13,

I hope you're doing well. We apologize for the delayed response and trouble.

Are you still experiencing the issue? Please ensure you have the latest version of Acrobat installed (24.005.20320). To check for updates, go to the Menu in Acrobat, select Help > Check for Updates, and install any available updates. Afterward, restart the app and your machine. Try saving the PDF file again to see if it saves to the last used location.

You can also adjust the Save As setting in Acrobat Preferences:

• On Windows: Go to Edit > Preferences > General.
• On macOS: Go to Adobe Acrobat > Preferences > General.

Click OK, restart the app, and test saving the file again.

I hope these steps help. Please let us know how it goes!

Thank you,
Anand Sri