Maybe you can point to in the appropriate channel: I was wondering why I was double charged for Acrobat pro subscription, when I saw, that I made this subscription in both of my accounts. So I cancelled the subscription linked to my private account.
It would have been much more easier to upload the respective bills to the helpdesk, so this could be clarified within minutes.... the agent could not help me in this case (of course...).
@Wolfgang Alex26059042qus7 wrote:
... the agent could not help me in this case (of course...).
Who did you talk to and how was the contact made?
Only Customer Care can assist with billing. Try the link to auto-open the Chat:
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The auto-open chat worked like a charm, all solved, THX!