Copy link to clipboard
Copied
Since the new update and the new appearance, I cannot edit PDF documents as fast as I used to. This was the main reason I paid for the subscription... ☹️
Copy link to clipboard
Copied
Hi Jordantfo,
Thank you for reaching out, and sorry about the trouble caused.
As you mentioned, the editing tool is working very slowly. Please let us know if this happens with a particular file. Is it a large file? Try opening a small file and check if you experience the same behavior.
Try repairing the application and check if the application is updated to the latest version. In Acrobat, go to File > Help > Repair Installation.
If that does not help, try reinstalling the Acrobat using the steps suggested below:
-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.
If you still find the tool working slowly, we may need logs for further investigation. Please share the Acrobat and OS version on your machine.
Let us know how it goes.
Thanks,
Meenakshi