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Acrobat Form Issue

New Here ,
Apr 21, 2024 Apr 21, 2024

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For some reason on a pdf form I have been using for months each field in the form gets a dark blue box and an option box opens to enter text (which is greyed out) or request an e signature when I click on it. Shown below. Normally I could just click on a field and enter text.

Dataseeker_0-1713731475051.png

 

TOPICS
General troubleshooting , PDF forms

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New Here ,
Apr 21, 2024 Apr 21, 2024

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I have the exact same issue. This is very recent, maybe a few days ago. Can't find any help on how to revert it back to filling the form. Seems like a new update messed this up. @Adobe some help would really be appreciated. Thank you.

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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This is a bug in the latest version of Acrobat and Reader. We are all waiting for Adobe to solve it...

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hi Dataseeker and Simran3688791107ir,

 

Thank you for reaching out. 

 

The team is working on this. We will update you once the fix will be available.

We appreciate your patience.

 

Thanks,

Meenakshi

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New Here ,
Apr 22, 2024 Apr 22, 2024

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Hey Meenakshi,

Thanks for the update. Looking forward to the fix.

Regards,
Bob

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Adobe Employee ,
May 08, 2024 May 08, 2024

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Hi Dataseeker and Simran3688791107ir,

 

Thank you for your patience so far, and sorry about the delay on this.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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