• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
10

acrobat freezes and closes when trying to save a pdf in network share

New Here ,
Mar 04, 2024 Mar 04, 2024

Copy link to clipboard

Copied

I am working on files in a network share on a macbook and need to annotate documents. This is done using the 'Add comment' function in Acrobat which works fine but upon trying to save the PDF in network share, Acrobat will freeze for a few seconds then display a pop-up reading "The document could not be saved. A file error has occured". After clicking OK, a bug report screen shows up and disconnects me from the network share (Not sure if this is related). I am able to save edits made from other applications like word with no errors and ensured that I have read/write permissions in the network share. My current work around is to copy over the file to my desktop and save the edits locally then reupload them. Has anyone else come across this issue and resolved it?

TOPICS
Crash or freeze , Edit and convert PDFs , General troubleshooting , Modern Acrobat , PDF

Views

64

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 17, 2024 Mar 17, 2024

Copy link to clipboard

Copied

LATEST

I've seen similar issues on slow networks, where disk operations timed out.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines