Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Acrobat keeps asking me to buy a licence

New Here ,
May 08, 2023 May 08, 2023

I have a suite of Adobe apps,  including Acrobat. When I open Acrobat it keeps asking me to buy a licence, Why?

TOPICS
General troubleshooting , Install update and subscribe to Acrobat
1.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 08, 2023 May 08, 2023

What is the exact name of the suite, or plan, or subscription, that you have? Please check your account to see the correct name.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 08, 2023 May 08, 2023

Thanks for replying. I believe I have a Photography plan (20 G). And having double checked, I may have the answer I was looking for, the plan does not cover Acrobat Pro ...and my subscription had lapsed. Thanks again, 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 08, 2023 May 08, 2023

The Photography plan does indeed not include Acrobat. You will need either an additional Acrobat plan or a Creative Cloud all apps plan.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 08, 2023 May 08, 2023
LATEST
Thanks for the information. Much appreciated.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines