Acrobat Keeps Crashing

[chris24825387]

I work in prepress.

MacOS Monterey: Vs 12.6.2 (cant update because of other programs that are almost obsolete)

Acrobat DC: Vs 2024.005.20400

Seems like EVERY TIME I close a window, acrobat crashes... each time it crashes, the toolbar moves from the top to the side then back to the top, now its back to the side... and I loose all my toolbar customizations. I am too afraid to uninstall and reinstall because I also use FusionPro VDP Creator 13.0.2 & Enfocus Pitstop pro 24.11.

Any suggestions? 

[Aakash Deep · Accepted solution]

Hi @chris24825387 ,

This is a known issue due to the PitStop plugin.

Please confirm if the issue is observed with the PitStop plugin disabled as well or not?

Thanks

Aakash

[chris24825387]

Yea, I dont know how to disable it and couldnt even if I wanted to since everytime I use acrobat I am using pitstop, hense, it crashes everytime. I will go talk to them to see if they have a work around or patch. -- Thanks!!!