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1

Acrobat Licensing Application quit Unexpectedly

Community Beginner ,
Nov 26, 2024 Nov 26, 2024

I have a Mac running Seqouia 15.  I installed Adobe Acrobat Pro 2020 on it and attempted to enter my license key.  After enter the key, Adobe wants me to sign in.  When I sign in, I get the following message: Acrobat Licensing Application quit Unexpectedly.  It is just continuous loop of Adobe wanting me to sign in and Licensing Application quiting Unexpectedly.

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Install update and subscribe to Acrobat
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Community Beginner ,
Mar 30, 2025 Mar 30, 2025

I was able to resolve my issue with the help of ChatGPT. It told me to go and log in to my Adobe account using a web browser. I went to the Products page under my account. Copied the serial number and re-downloaded the installer. I then reinstalled Acrobat 2020. After I reinstalled I went to open the application again and it brought up a sign in dialog again. However what I noticed is that the dialog looked different from before. The new 2020 license dialog did not have the exact same layout and format when I was trying it before. It did look like the sign in dialog for Creative Cloud though. So I surmise that Adobe rewrote/modified the license sign in app and the older version of it is incompatible with their current license system.

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New Here ,
Apr 11, 2025 Apr 11, 2025
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I followed your steps and re-downloaded the installer. However, when I clicked it, it won't install, and stuck at the "Read Me" step. Any solution please?

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New Here ,
Apr 07, 2025 Apr 07, 2025

Germany here:

I have the identical problemwith my MacBook Pro M4 like mpmarquez.

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New Here ,
Apr 07, 2025 Apr 07, 2025

And I soved it using the same steps.

But man Adobe - its a real pain in the ass. I'm a technican and struggled.

My wife as an ordinary user would have doomed...

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