Acrobat only Scans First Page

[Adam326]

Today I was scanning multipage documents in Acrobat without any problem until the program suddenly began giving me this issue.  Acrobat will pull through every page that is put into the scanner, but the resulting PDF will only ever contain the first page.  I can temporarily bypass this issue by selecting "Prompt to scan more pages" and only feeding my scanner one page at a time, but this is impossibly time consuming as I am scanning hundreds of pages most days.  I have read the enitety of three long threads detailing this exact issue, and not a single solution that was suggested has solved my issue.

I have reinstalled Acrobat, I have reinstalled my scanner's drivers, and I have restarted every device multiple times.

I am running Adobe Acrobat version 21.007.20099.61763 on Windows 10.  My scanner is an HP Officejet Pro 8610.

I am greatly in need of any fix or workaround for this issue which has crippled my work.  Thank you for your time.

[Dave__M]

One thing to check is if the scanner is expecting the proper document size.  I had an issue similar to this a while ago.  Not sure if an upgrade to the print/scan driver was responsible, but my US Letter size was changed to something else, and the scanning process of multiple sheet-fed pages wasn't working properly.  Redefining the default scanned page size ultimately fixed it.

My best,

Dave

[Abraham23808289b3jw]

Hi

I am having same issue on Windows 10 using Adobe Pro 2020 Version 20.005 30314 10314 (when checking it says i have latest update) since I got Brother MFC L3770 Printer and I scan from the feeder, all pages go through but only first page shows.

I looked at an older Post https://community.adobe.com/t5/acrobat-discussions/acrobat-only-scanning-first-page/td-p/11128824 but no solution there that helped, Anyone please?

[Fritz R]

I don't think Acrobat DC is capable.  Windows Fax and Scan will do multiple page documents from a feeder and so will older versions of Acrobat.  I am having the same problem since I upgraded to Acrobat DC (pro 64 bit) and there's ZERO help from Adobe.