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Acrobat opens in trial mode, after I just purchased a plan

New Here ,
Mar 07, 2023 Mar 07, 2023

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I paid for this to work and I have to wait 7 days free trial and I CAN'T work with this sh*t!

Why I can't skip the free version and charge me directly!!!

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Community Expert ,
Mar 07, 2023 Mar 07, 2023

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Did you use this link:

 

 

Where did you downloaded from that you had the 7-day trial?

 

 

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LEGEND ,
Mar 08, 2023 Mar 08, 2023

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Free version of what?

If you pay, the trial should go away. Something is wrong, if you wait 7 days it will just stop working.

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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[MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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you don't have to wait to do anything.  all adobe trails are 100% identical to active subscriptions.  also, after signing up for a trial, nothing else needs to be done. your subscription will start automatically with automatic renewals.

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Adobe Employee ,
Mar 08, 2023 Mar 08, 2023

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Macau, sorry you are unable to use your plan for Acrobat. If Acrobat DC is opening trial mode, then see https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html for several possible ways to correct the error. There are also additional Acrobat-specific solutions listed at https://helpx.adobe.com/acrobat/kb/licensing_acrobat_trial.html

 

If you are trying to use Acrobat on a computer or network that is managed by an organization, then make sure you contact the organization's IT department for assistance. The ability to activate an individual plan could be blocked by the company's security arrangements.

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